Cancellation & Refund

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Refund and Cancellation Policy - JoyfulDonation.com

At JoyfulDonation.com, operated by SATVIKDAAN CHARITABLE TRUST FOUNDATION, we value transparency and fairness in all crowdfunding activities. This Refund and Cancellation Policy outlines the terms under which donations may be refunded or campaigns may be canceled.

1. General Policy

  • Donations made on JoyfulDonation.com are voluntary and non-refundable except in specific circumstances.

  • Once a donation is processed, it cannot be canceled by the donor unless an eligible refund request is made.

  • The platform acts as a facilitator between donors and fundraisers and is not liable for fund misuse.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • Fraudulent Campaigns: If a campaign is found to be fraudulent, JoyfulDonation.com reserves the right to refund donors.

  • Misuse of Funds: If funds are proven to be used for purposes other than stated in the campaign.

  • Technical Errors: In case of duplicate transactions, incorrect amounts charged, or other processing errors.

  • Canceled Campaigns: If a fundraiser cancels their campaign before fund disbursement, donors may be eligible for a refund.

3. Refund Request Process

To request a refund, donors must:

  • Email info@joyfuldonation.com with transaction details, including donation amount, date, and campaign name.

  • Provide valid proof or reasoning for the refund request.

  • Submit the request within 7 days of the transaction date.

4. Processing Time

  • Refund requests will be reviewed within 10 business days.

  • If approved, refunds will be processed within 7-14 business days to the original payment method.

  • Transaction fees may be deducted from the refunded amount.

5. Fundraiser Cancellation Policy

  • Fundraisers may cancel their campaigns by notifying info@joyfuldonation.com.

  • If a campaign is canceled before funds are disbursed, refunds may be processed.

  • If a campaign is canceled after funds are transferred, the fundraiser is responsible for handling refund requests from donors.

6. Disputes and Resolution

  • Disputes regarding refunds should be reported to info@joyfuldonation.com.

  • JoyfulDonation.com will investigate and take appropriate action based on platform policies.

  • Legal action may be taken against fraudulent fundraisers.

7. No Liability Clause

  • JoyfulDonation.com is a facilitator and is not responsible for individual campaign fund usage.

  • Refunds are not guaranteed beyond the conditions mentioned in this policy.

  • Donors should perform due diligence before making contributions.

8. Policy Updates

  • JoyfulDonation.com reserves the right to update this policy at any time.

  • Continued use of the platform after updates implies acceptance of the new terms.

9. Contact Us

For any refund-related concerns, please reach out to: ? Email: info@joyfuldonation.com
? Website: JoyfulDonation.com

By donating on JoyfulDonation.com, you agree to this Refund and Cancellation Policy. Thank you for supporting ethical crowdfunding.